Date Published 27 June 2025
A recent survey by Percy Hughes & Roberts Solicitors (PHR), a respected law firm based in Birkenhead, has uncovered troubling levels of legal non-compliance among landlords in the UK rental sector.
Out of 559 responses collected from both landlords and tenants, a striking 45% of tenants believe their deposits have not been protected in a government-approved tenancy deposit scheme — a legal requirement under the Housing Act 2004. Failure to comply could leave landlords liable for compensation of up to three times the deposit amount, plus potential court costs.
In addition to deposit concerns, the survey revealed further compliance gaps:
• 39% of rented properties lacked a valid Energy Performance Certificate (EPC)
• 15% were missing a valid Gas Safety Certificate.
These certificates are mandatory legal obligations, and not possessing them could result in serious financial penalties, prohibition from serving eviction notices, or even criminal prosecution in extreme cases.
Legal experts are urging landlords to take action
"Failing to meet deposit protection and safety obligations leaves landlords exposed to serious legal and financial consequences," warns Lynne Swanson, Chartered Legal Executive at PHR Solicitors. "These are not optional extras – they are statutory duties. Landlords who fail to comply risk court action, fines, and reputational harm. Our survey reveals just how widespread the issue is, and the urgent need for landlords to seek professional legal advice to ensure full compliance."
Key Takeaways for Landlords
• Deposit Protection: Always use an approved scheme (TDS, DPS, or MyDeposits) and serve prescribed information to tenants within 30 days.
• EPCs & Gas Safety: Ensure both are valid and up to date before a tenancy begins—and renewed as needed.
• Documentation: Keep all legal documents in order and accessible. Good record-keeping protects you in the event of a dispute or inspection.
• Seek Legal Advice: If you're unsure about your compliance status, consult a property law professional immediately or feel free to get into touch with us.
This survey is a wake-up call for landlords across the country. With increasing scrutiny from regulators and growing tenant awareness of legal rights, proactive compliance is no longer optional—it's essential.
Adams Estates is always happy to assist and provide landlords with dedicated support through our stress-free management service. We aim to offer complete peace of mind, ensuring your property is in safe hands while you enjoy hassle-free letting and management.
