How can letting agents thrive in a growing rental market?

Date Published 19 August 2020

With the recent introduction of the Tenant Fees Act – which bans upfront fees charged by letting agents and caps security and holding deposits – agents have faced their biggest challenge in years, perhaps even ever.

As the ban is expected to dent agents' revenue, they have been encouraged to diversify, adapt, restructure, cut overheads, streamline processes and offer alternative services to offset the loss.

With tenant referencing one of the fees that agents can no longer charge for, the importance of partnering with an expert tenant referencing provider – offering agents a great service for a fair, reasonable price – is greater than ever.

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